Go Mama Go Designs Shipping and Handling
Go Mama Go Designs' orders are shipped from our fulfillment center in San Antonio,Texas. Most orders ship same day. Any orders placed between Friday 2:00pm CST - Sunday will be shipped the following business day. When closed for normal holidays your order ships the following business day. UPS is our preferred carrier, which offers the best price, tracking and speedy delivery.
All our products are guaranteed. If a zipper from our vertical crib liners breaks or is defective, we will happily send you a replacement. Or if a tie rips from a teething guard, we will replace it. Just emails us a photo along with your order number.
Satisfaction is guaranteed for every purchase. You may return any new/unused item(s) in original condition, NOT WASHED, (including original packaging) for exchange within 60 days or refund of merchandise price within 30 days of receipt.
Upon request, a pre-paid return label can be emailed to you. A $9.99 fee will be deducted, if your item order weighs less than 4lbs. If your item weighs between 5-8lbs, we will deduct $19.99 from your refund. If your return weighs more than 8lbs, then we will deduct $29.99 from your total refund. Shipping rates continue to rise and we often provide free shipping at the time of your order, but we simply cannot unfortunately cover the cost of your return shipping.
Orders to Canada are non-refundable.
Please note we do not accept Sample returns. All Sample purchases are final.
We will promptly refund your credit card on receipt of the returned items. Please allow ~72 hours for refund to process with your financial company.
Go Mama Go Designs, LLC
ATTN: Returns and Exchanges
102 Bartlett Pl
San Antonio, TX 78209
Copyright. Trademark and Patent Notice
Go Mama Go Designs's trademarks and patented products are protected, any violation of the above trademarks, copyrights, or patents will result in legal action.
Go Mama Go Designs, LLC., is not responsible for any personal harm or damage to objects ensuing from improper use of any of our products.
The information and products offered on our website are not intended for medical or health advice. Always seek an opinion of a qualified physician for any questions regarding any aspect of infant behavior and health. Nothing in our site is intended to be used for medical treatment.
Links to Third Party Sites
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In the interest of preventing Internet fraud, gomamagodesigns.com reserves the right refuse to ship any order that is submitted with an untraceable or free email address, or an invalid telephone number.
Comments and Questions
We appreciate your comments about our site. However, any comments, ideas, suggestions or other communications sent to the site become the sole property of gomamagodesigns.com, and we may use all such communications in any manner, including reproducing, disclosing and publishing them, without compensation to you. If you have any questions or complaints, please contact us at firstname.lastname@example.org.